Return and Refund Policy

•  Delivery time:            

               Ground will take 2-6 business days for delivery. 2nd day air will take 2 business days. 

•  Shipping charges & information:
  Shipping cost: We cover the shipping cost on most orders Shipping is calculated in real time based. You can select Ground or 2nd Day Air Saver. Some orders can't ship by air and will be downgraded to ground service automatically. If your order requires multiple boxes the shipping charges will be adjusted accordingly. We are only able to ship to a street address in the lower 48 states (wholesale).
  
• Returns, Damages & Cancellations:

              Returns: All wholesale orders are final, no returns, no exchanges, no refunds.
             Damages, Carrier (ground/air) service: If an item arrives damaged it must be reported to us within 48 hours of delivery. Hold on to the item                                           
             Missing packages, Carrier (Ground/Air) If an item isn't received you must notify us within 3 days of delivery (as noted on tracking    

              information).  We will start a tracer with Carrier which will take 8 business days to complete. Once approved we will reship the order with   

              Signature required. If you want the item shipped immediately you would need to place a new order and we will issue a refund when the claim  

              is approved. Carrier must make contact with you to approve claims. Providing wrong or incomplete address etc. will not be covered.   

              Undeliverable Packages: If an order is returned to us by the carrier for any reason including but not limited to (refusal, undeliverable, 

              unavailable to sign) we will issue a refund for the items cost minus a shipping charge (cost charged by carrier to return item) 

              Carrier Charges: You are responsible for any additional charges levied by the carrier such as address correction or package redirect.
             Cancellation: Since we use an automated order processing system there is a very small window to cancel an order (typically less than 5 

              minutes) Please reply to the e-mail confirmation immediately and do not wait to contact us during business hours. Request for cancellation                   
             will be h honored if possible.